Account Services Document Checker (Penang)

Account Services Document Checker (Penang)-(240000Y6)DescriptionProcess/perform documentation checkingConduct proper Customer Due Diligence (CDD) and Know-Your-Customer (KYC) prior to onboarding.Ensure compliance of mandatory banking policies and procedures.Ensure thorough, timely and quality review and approvals of new client onboarding requests.Identify, analyse and escalate any potential red flags or risks during the onboarding reviews.Collaborate with key stakeholders involved in the process including Relationship Managers, Core Team, Compliance and other colleagues within the bank to ensure seamless on-boarding.Provide support functions from time to time (e.g.
compilation of statistics)Attend to enquires on processing status of customer request / any issues pertaining to the request handling.To handle exception cases & escalate to Team Lead, if necessaryAttend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessaryObserve and comply with documented policies/ procedures and regulatory requirements (e.g.
Banking Secrecy, Anti-Money Laundering etc)Promote quality awareness amongst staff.Perform any ad-hoc assignments given by the Team Lead / Head of SectionQualificationsPreferably Degree holder in any disciplineWork on Public HolidaysSelf-motivated and able to work as a team.Possess positive attitude and willingness to learn.Able to work fast, good accuracy, independently and under pressure.