Account Support Associate - Remote Work

Job Description:

MISC Berhad is seeking a dynamic and energetic Account Support Associate to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in George Town, Penang, MY. As an Associate Level role, we require a minimum of 2 years of experience in a similar position.

Responsibilities:
- Provide support to key accounts, ensuring their needs are met and issues are resolved in a timely manner
- Collaborate with internal teams to address customer inquiries and concerns
- Assist in the development and implementation of account management strategies
- Monitor account performance and provide regular reports to management
- Identify opportunities for upselling and cross-selling products or services
- Maintain accurate records of customer interactions and transactions

Requirements:
- Energetic and driven personality traits
- Strong problem-solving skills
- Excellent persuasion abilities
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and CRM software
- Excellent communication and interpersonal skills

Benefits:
- Visa sponsorship for eligible candidates
- Vision insurance
- Life insurance

Working Environment:
As a remote Account Support Associate at MISC Berhad, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. Our team values diversity and inclusivity, and we encourage open communication and teamwork.

Deadline to Apply:
Please submit your application by September 10, 2024.

Equal Opportunity Statement:
MISC Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.