Account Support Officer - Remote Work

Job Description:

We are seeking a motivated and energetic Account Support Officer to join our team at Eco World Development Group Berhad. This is a remote work position based in George Town, Penang, MY. As an Associate Level Account Support Officer, you will be responsible for providing support to our clients and assisting with various account management tasks.

Responsibilities:
1. Communicate with clients to understand their needs and provide assistance as needed.
2. Assist in managing client accounts and maintaining accurate records.
3. Prepare reports and presentations for clients and internal stakeholders.
4. Collaborate with the sales team to ensure client satisfaction and retention.
5. Identify opportunities for upselling and cross-selling products or services.
6. Stay up-to-date on industry trends and developments to provide informed support to clients.
7. Handle any client inquiries or issues in a timely and professional manner.
8. Work closely with other team members to achieve company goals and objectives.

Requirements:
1. Minimum of 2 years of experience in a similar role.
2. Strong communication and interpersonal skills.
3. Ability to work independently and as part of a team.
4. Excellent organizational and time management skills.
5. Persuasion skills to effectively communicate with clients.
6. Creativity to come up with innovative solutions for client needs.
7. Proficiency in Microsoft Office and CRM software.
8. Bachelor's degree in Business Administration or related field preferred.

Benefits:
1. Joining Bonus
2. Medical coverage
3. Dental insurance

Working Environment:
At Eco World Development Group Berhad, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As an Account Support Officer, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.

Equal Opportunity Statement:
Eco World Development Group Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.