Account Support Representative

Job Description:

MR DIY Group is seeking a part-time Account Support Representative to join our team in George Town, Penang. This entry-level position is perfect for individuals who are resourceful, motivated, and have a strong interest in project management and critical thinking.

Responsibilities:
1. Provide support to the account management team in handling customer inquiries and resolving issues.
2. Assist in managing client accounts, including processing orders, updating customer information, and maintaining accurate records.
3. Collaborate with internal teams to ensure timely delivery of products and services to customers.
4. Conduct research and analysis to identify opportunities for account growth and improvement.
5. Assist in preparing reports and presentations for client meetings.
6. Maintain a high level of customer satisfaction by providing excellent service and support.
7. Handle administrative tasks related to account management, such as filing, data entry, and scheduling.

Requirements:
1. Strong communication and interpersonal skills.
2. Ability to work independently and as part of a team.
3. Excellent organizational and time management skills.
4. Proficiency in Microsoft Office suite.
5. Bachelor's degree in Business Administration or related field preferred.
6. No prior experience required, but a willingness to learn and grow in the role.
7. Must be resourceful, motivated, and have strong project management and critical thinking skills.

Benefits:
- Parental leave
- Vision insurance
- Medical coverage

Working Environment:
At MR DIY Group, we value building strong connections and treating colleagues like an extended family. We believe in creating a supportive and inclusive work environment where everyone can thrive and succeed.

Deadline to Apply:
September 2, 2024

Equal Opportunity Statement:
MR DIY Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.