Air Logistics Revenue Care Specialist Penang, Pulau Pinang, Malaysia | Frachttransport und Kundenservice | Vollzeit | MY2113924 You will be joining our Revenue Care Team to add your expertise + skills to the delivery of Operational + Customer Excellence Your Role You are responsible for ensuring adherence to our Finance Accounting Policies, driving profitability, cost awareness + efficiency across the Air Logistics organization Your Responsibilities To ensure timely revenue recognition, invoicing + gross profit confirmation per the Finance Accounting Policy.
To check + index incoming supplier invoices, ensuring all transactions are accrued without error; initiate + resolve any rate discrepancies To ensure the timely closing of the forwarding sub-ledger (FSL) for all files, coordinating with our Customer Care (CCL) + Operational Care (OCC) teams to resolve discrepancies.
To standardize charge codes + tariffs for invoicing + payables.
To drive the improvement of relevant KPIs such as AutoFSL, Final Charge Code Automation (FCCA) rates together with our CCL + OCC teams.
To drive Local Charge Maintenance in AirRates + TQT in collaboration with the Pricing Manager + team.
To ensure the accuracy + consistency of all operational finance data over its life cycle.
To work with Field Sales + Customer Care teams on credit limit adjustments + maintenance.
To lead CASS challenge resolution + work on improvement processes Your Skills and Experiences Experience: 1-2 years in logistics or supply chain; knowledge of Incoterms.
Fresh graduates are welcome Financial Skills: Understanding of financial principles and month-end reporting/closing Technical Skills: Proficient in Microsoft Office and logistics software Customer Service: Strong communication and interpersonal skills Detail-Oriented: Ability to manage multiple tasks accurately Growth Potential: Desire to stay long-term and grow within the company