Job Responsibility : Managing day-to-day operations of properties, including resident relations, collection of maintenance and sinking fund, property maintenance, landscape, cleaning service, pest control and security. To ensure that properties are well-maintained, operational, and comply with local regulations. Ensure the management and maintenance of buildings and common property is strictly in accordance to SMA 2013 (Act 757). Managing resident relations and addressing resident inquiries, concerns, and complaints in a prompt and professional manner. This includes addressing maintenance requests, and resolving any resident-related issues.Managing collection of maintenance and sinking fund processes. To work closely with the accounting department to maintain financial records, track income and expenses, and prepare financial reports. Coordinating and overseeing property maintenance activities to ensure properties are well-maintained and meet safety standards. This involves scheduling regular inspections, coordinating repairs or maintenance work, and managing relationships with maintenance personnel, vendors, and contractors. Developing and managing property budgets, tracking expenses, and optimizing property financial performance. To analyze financial statements, identify cost-saving opportunities, and make recommendations for budget adjustments or capital expenditures.Ensuring properties comply with By-Laws and Additional By-Laws, authority's regulations, and safety standards. To implement risk management strategies, conduct regular property inspections, address safety concerns, and maintain necessary permits and licenses.Supervising property management staff, including administrative assistants, maintenance personnel, and security personnel. To provide guidance, training, and support to the team, fostering a positive work environment and ensuring efficient operations.Generating regular reports on property performance, occupancy rates, financials, and maintenance activities. Property managers communicate with property owners, stakeholders, and internal teams, providing updates, insights, and recommendations to optimize property operations. Job Requirements: Candidates must possess at least Degree in Hotel Management / Building and Property Management / Real Estate Management or equivalent field.
Must be a registered property manager with Board of Valuers, Appraisers, Estate Agents and Property Managers.At least 8 years of experience in Property Management with experience in managing a team of property managers.Diverse experience in managing different type of properties (strata landed, strata high-rise, mixed development, non-strata) will be preferred.Good leadership and customer-focusedGood planning and communication skillsMust be customer-oriented and action-oriented personResult oriented and able to lead a dynamic property teamWell versed with Strata Management Act 2013, Strata Management Regulation 2015 & Building by-lawsGood spoken English & MandarinWorking Location: Petaling Jaya /Kuala Lumpur