Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Your Adventure Ahead
Design and Document ShopBack Business Processes, to ensure requirements from all internal stakeholders are met under the guidance of a mentor.
Identify and prioritise backlog of feature requests from the business
Monitor and manage releases and bug fixes
Work closely with product and engineering teams to integrate third-party solutions with our proprietary backend systems.
Train users and drive adoption for the processes released.
Conduct user acceptance tests and work with key stakeholders on adoption of new processes.
Measure the impact of new processes and measure the productivity improvement metrics
Support stakeholders to monitor business metrics through the creation of reports and dashboards
Essentials to Succeed
Strong analytical, problem-solving, communication and decision-making skills.
Patient, ability to listen and understand stakeholder concerns.
Problem solver, ability to break down a business use case into a series of actionable steps.
Solution focused. For a single set of requirements, there could be several solutions. The Business Applications Process Analyst Intern should narrow down the solutions keeping in mind the business goals, user experience and company priorities.
Driven to learn. Identify the best application fit for the use case.
Project management skills to manage pipeline, deadlines, prioritisation and process.
Desire to learn new technologies and tools.
ShopBackers' DNA
Grit -We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger- We value hard work, and having relentless drive.
Speed -We move fast and have a bias for action, all to deliver maximum impact.
Impact -We focus on results, always aiming for the best possible outcomes and timelines.
Growth -We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression pathsand opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning teamon a journey to global scale.
Competitive compensationbased on your performance.
Candid, open, and collaborative culturewhere feedback is valued, for everyone to grow and improve every day.
Flow Day Thursday(1-day a week, optional to work from home or office)