Claims Officer / Executive (Bayan Lepas, Penang)

Review, assess and approve medical claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practicesKeying in of claim information into the systemAttend to claims investigation and provide findings/chronological updatesTimely follow-up & follow-up on pending cases for proper closureHandle enquiries from internal and external parties within the agreed targeted turnaround timeProvide admin support to the claim teamGeneration of payment reportPerform any ad-hoc task/assignment as requiredRequirements: Good communication, interpersonal and customer engagement skillsGood command of English (written and spoken)Proficient in MS Office and have good IT knowledgeInitiative, Responsive, Responsible and DisciplinedService-oriented, good team player and able to multi-taskMeticulous with keen attention to detailsEntry level are welcome to applyClaims processing experience/knowledge is an advantage