Client Service Associate

Job Description:

Kossan Rubber Industries Berhad is seeking a passionate and independent Client Service Associate to join our team in Johor Bahru, Johor, MY. As an Entry Level position, we are looking for individuals with at least 1 year of experience in a similar role. The ideal candidate will possess strong adaptability and leadership skills to excel in this role.

Responsibilities:
- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Collaborate with internal teams to coordinate and deliver client requests and projects
- Assist in the development and implementation of client service strategies to enhance overall customer experience
- Provide support in preparing reports, presentations, and other client-related documentation
- Stay up-to-date on industry trends and best practices to continuously improve client service processes

Requirements:
- Bachelor's degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to work independently and in a team environment
- Proficiency in Microsoft Office suite
- Adaptability to changing priorities and deadlines
- Leadership qualities to drive initiatives and projects forward

Benefits:
- Paid overtime
- Training & professional development opportunities
- Relocation allowance for eligible candidates

Working Environment:
At Kossan Rubber Industries Berhad, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to supporting each other and fostering a collaborative work environment.

Deadline to Apply:
Interested candidates should submit their applications by September 11, 2024.

Equal Opportunity Statement:
Kossan Rubber Industries Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.