Customer Ambassador (Sarawak)

Your duties and responsibilities (include but not limited to) are as follows:
Welcoming customers and visitors professionally with excellent manner at all times.
Manage the enquiries through phone calls, WhatsApp, emails or other channels promptly and professionally.
Handle and liaise with customers request and appointment arrangement.
Consistently ensure a high level of customers support experience and build customers loyalty.
Ensure customers safety and comfort with a smooth flow of customers care.
Assist customers with completing necessary forms and documentation.
Responsible for proper documentation including scanning, filing, and mailing.
Responsible for payment collection and receipt issuance.
Communicate effectively with the team and/or other departments if needed to encourage a positive working environment.
Perform other duties as required and assigned by superior/management.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Customer Ambassador?
Do you have customer service experience?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
Perks and benefits: Medical Staff Voucher, Attendance Reward, BMI Incentive.#J-18808-Ljbffr