Customer Service Executive (Immediate Hiring)

**Responsibilities**:- Handle customer inquiries, complaints, and feedback in a professional and timely manner to ensure customer satisfaction.- Provide accurate information on products and services.- Assist to arrange shipment and order stock.- Identify customer needs and provide appropriate solutions.- Stay up-to-date with company products and services.- To perform any ad hoc tasks given whenever needed.**Job Requirements**:- SPM / Diploma / Bachelor's degree in any related field.- Preferable with experiences in related field.- Fresh graduates are encouraged to apply.- Required language(s) in both Written and Oral: Bahasa Malaysia, English.- Ability to Speak, Read and Write in **Mandarin** will be an advantage.- Strong research, analytical, planning, organizational skills, Time-management, and detail-orientation.- Ability to multi-task, and competing priorities while adhering to deadlines.- Excellent communication and interpersonal skills.- Ability to work independently, with a business objective-driven approach.- Capable of "managing up" to ensure deadlines are met and priorities kept.**Working mode**:- Monday - Friday, 8:15am - 5:30pm- Saturday, 8:15am - 12:15pm**Working Location**:- Juru, Penang**What We Offer**:- Competitive salary.- Opportunities for professional development and advancement.- A supportive, team-oriented environment.- Casual attire**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: RM1,900.00 - RM2,500.00 per month**Benefits**:- Maternity leave- Professional development- Work from homeSchedule:- Fixed shiftAbility to commute/relocate:- Simpang Ampat: Reliably commute or planning to relocate before starting work (preferred)Application Question(s):- Do you required notice period?**Language**:- Mandarin (preferred)- Malay (preferred)- English (preferred)