Customer Service Professional - Kuala Terengganu

**Details**:- Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner.- Handle inbound customer enquires & request including reports for services and billing enquiries.- To gather from the customer all the information necessary to fulfill their requirement and enter accurately into the appropriate system.- Responsible to ensure customer's satisfaction in form of courteous and prompt service and update customers with accurate information.- Ensure diligent follow up and fulfill promises made to customers.- Establish and maintain good relationships with customers, build better customer experience- Adhere strictly to the contact center standards operating procedures and guidelines.**Location**:Location - Damansara Kim**Salary**: RM1500 + Shift Allowance + KPI Allowance + Transport AllowanceWorking 5 days per week (2 off days)**Requirement**:- Minimum SPM- Basic computer knowledge (operating computer, MS Office Skills).- Willing to work flexible and shift hours.- Good communication skills in both English & Bahasa Malaysia.- Basic telephone communication skills.- Customer service oriented mindset- Ability to cope with stress and to remain calm in all customer service situationsContract length: 12 months**Salary**: RM1,500.00 - RM2,000.00 per month