Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Service Operator (Work For Sg-Based

Industry/ Organization Type: Manufacturing- Position Title**:Customer Service Operator (Work From Home)**:- Working Location: Remote- Working Hours: 5.25 day...


From Anradus Pte Ltd - Kuala Lumpur

Published a month ago

Customer Service

**Functions**:- Troubleshooting on bug- Handle all in-game chat- Identify technical issue**Requirements**:- Minimum 1 year customer service experience- Gamin...


From Asiapac Talents - Kuala Lumpur

Published a month ago

Ccss Representative 1

-Job description**Why join us?**Build your career with an ever-growing, fast paced, dynamic team. A team which lives by "Speak Up" culture, who "works hard a...


From Hsbc - Kuala Lumpur

Published a month ago

Bilingual Customer Service Executive

We're hiring!- B I L I N G U A L C U S T O M E RS E R V I C E E X E C U T I V E- Overall PurposeWe are looking for a Bilingual Customer Executive assisting o...


From Tujuh Bintang Holding - Kuala Lumpur

Published a month ago

Customer Service Representative

Customer Service Representative
Company:


Vacant Positions:
15

Work Journey:
1st shift

Job Function:

Customer Service

Details of the offer

Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements:

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree


Hierarchical level: Employee

Nominal Salary: From RM 2200 To RM 3000

Job Function:

Requirements


Knowledges:

Languages:
  • English

Minimum Study Required: High School Incomplete
Customer Service Representative
Company:


Vacant Positions:
15

Work Journey:
1st shift

Job Function:

Customer Service

Built at: 2024-03-29T08:14:42.291Z