Delivery Analyst Principle Accountabilities - Responsible for order fulfilment of online subscription orders
- User Management (Help Desk) dealing with customer queries related to product access
- Knowledge to answer simple internal or external customer questions/requests
- Ability to perform order entry into one or more delivery systems and basic order troubleshooting
- Responsible for keeping current on the latest technology.
- Must have excellent organization skills.
- Must have the ability to interact professionally with both clients and colleagues.
- Must be reliable and able to work under pressure.
- Must be willing to take the initiative.
- Must be a good problem solver.
- Must be cooperative and be able to gain the cooperation of others.
- Must be detail focused.
- SAP and SalesForce knowledge is a plus
- Proficient in use of MS office applications
- Must be proficient in the English language.
Behavioral Competencies
- Business Acumen
- Applies general knowledge of business developed through education or past experience
- Basic communication and time management skills
- Leadership Impact
- No supervisory responsibilities; accountable for own contribution
- Impacts own team and closely related teams the quality, timeliness and effectiveness of the work product
- Complexity & Problem Solving
- Provides solutions to typical problems based on proven practices or procedures
- Evaluates and selects solutions from established options
- Interpersonal Skills
- Exchanges basic information, asks questions and checks for understanding
----------------------------------------------- IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For informationplease click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement
----------------------------------------------- Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
