Job Description This role includes in managing online store operations, optimize listings, develop marketing campaigns, analyze performance metrics, enhance customer experience, and coordinate inventory, write and revise a compelling product descriptions.
Position : E- Commerce Executive
Department : Marketing Department
Main Responsibilities: - Create, refine, and polish engaging content that effectively promotes the brand, products, and campaigns, tailored specifically for online platforms.Manage product listing and ensure across all E Platform (Shopee and Lazada).Propose, plan and execute livestream on all platform (Shopee and Lazada).Experience in Identifying and Engaging in potential Key Opinion Leaders (KOLs) to promotional campaign.Develop and implement marketing campaigns including email marketing, social media advertising, flash sales, vouchers, seasonal promotions tailored to the Malaysian market.Monitor and analyze KPIs such as traffic, conversion rates, and customer retention, using analytics tools to improve website performance.Conduct research and explore on other online platform, e-commerce trends, competitor activities, and consumer behavior in Malaysia to identify growth opportunities.Create compelling product descriptions, promotional materials, and engaging visuals that speaks to the target audience & enhance the visibility of the product.Liaise with marketing, sales, and customer service teams to align e-commerce efforts with business objectives.Collaborate with supply chain and inventory team to ensure product availability and effective stock management.Handle customers inquiries, feedback and fulfil order through all platforms and emails by ensuring prompts and professional responses. Comfortable working in ALCOHOL beverages industry. Requirements:- Bachelor's degree in digital marketing, marketing, business, or a related field.Minimum 1-2 years of experience in a similar role.Proficient in writing and producing clear description for a wide range of products across different format.Exceptional communication, analytical skills that evaluate the target audience. Time management.Results-driven, proactive and adaptable to change.Comfortable working in ALCOHOL beverages industry.