Job Responsibilites: Driving the sales performance of the ecommerce platform.Manage and optimize e-commerce platforms such as Shopee, Lazada, and Tiktok to ensure smooth daily operations.Monitor and improve operational workflows, from order processing to inventory management and shipping.Lead a team of executives to ensure timely and accurate order fulfillment and customer service.Analyze e-commerce performance metrics, identifying trends and areas for improvement.Work closely with marketing and product teams to ensure promotional activities and product listings are up to date.Liaise with external partners (e.g., logistics, suppliers) to resolve operational issues.Develop and implement strategies to improve the customer experience, including returns, shipping, and fulfillment processes.Oversee the resolution of operational challenges, troubleshooting any issues that arise.Stay up to date with industry trends and best practices to enhance the company's e-commerce strategy.Prepare and present reports on KPIs and overall performance to senior management.Any other tasks and projects as assigned by the superior/Company. Job Requirements:Bachelor's Degree or Master's Degree in Ecommerce, Business, Data Analysis or any other related fieldsMinimum of two (2) years of experience in digital marketing with exposure to owned, paid and earned media.Strong leadership skills with experience managing a team.Familiarity with major e-commerce platforms (Shopee, Lazada, Tiktok, etc.).Excellent problem-solving and analytical skills.Ability to work in a fast-paced, dynamic environment and manage multiple projects.Strong communication and interpersonal skills.Good proficiency in Mandarin, Malay and English. Join us and contribute to the growth and success of our beauty brands by driving impactful digital marketing strategies. Apply today!