Respond to Customer Requests and Inquiries- Utilize the Travel and Expense Portal, research or troubleshoot request as needed to provide answers and clarifications to find resolutions- Provide requestor with information, or refer or escalate to the appropriate resource- Escalate issues to service managers or other appropriate party, as needed- Update the relevant Expense process with applicable information- Receive training from Travel Manager or appropriate party for new or changed services- Assist in monitoring and reviewing process effectiveness of Expense related services- Monthly reporting- Policy compliance tracking, administration, direct team member communications on out of policy activities- Technical liaison with Accounts Payable and IT functions on system related issues- Coordinate reporting needs with Micron Leaders- Coordinate reporting, collections escalations, and other needs in support of the travel corporate credit card**Qualifications**:- Excellent writing and communication skills and the ability to communicate with team members and management at all levels in the company.- Demonstrated organizational skills to prioritize a workload and the ability to multitask to meet deadlines in a fast-changing environment- Demonstrated customer service orientation and skills, with the ability to interact with a wide variety of people in a professional manner.- Strong attention to detail and quality, with the ability to work effectively in a team environment.- Demonstrated ability to deal and work with worker- and company-related confidential information.- Proficiency with Microsoft Office (Excel, Word, Outlook).- Problem-solving skills.Job Advertisement Quote:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.As ethical recruiters, we prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.**Job Types**: Full-time, ContractContract length: 12 months**Salary**: RM3,500.00 - RM4,000.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Parental leaveSchedule:- Fixed shift- Holidays- Monday to Friday- On callSupplemental pay types:- Overtime pay- Performance bonusApplication Question(s):- Can you commit 12 months contract?**Education**:- Diploma/Advanced Diploma (required)**Experience**:- Customer service: 3 years (required)
