Freight/Cargo Forwarding (Manufacturing, Transport & Logistics)
Full time
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ResponsibilitiesMonitor and coordinate import & export shipments and transport arrangement with relevant parties to ensure smooth operations and shipment implementation.
Responsible for end to end customer engagement, i.e. proactive communication, update on shipment status, handling of customers' complaints professionally and escalation of issues to superior if necessary.
Prepare customs documents, i.e. K1, K2, K3, K8, K9, etc.
Prepare shipping documents, i.e. Preferential Certificate of Origin, etc.
Handle and fulfill shipment requirements from other government agencies, such as MAQIS, LKIM, MTIB, MIDA, MITI, CIDB, SIRIM, etc.
Handle import and export declarations to relevant authorities and attend to any queries from them.
Check and verify disbursement invoices from carriers or freight forwarders.
Prepare high quality documents and ensure accurate billings to customers.
Responsible for receivables and payables of assigned accounts.
Support any other clerical and ad-hoc tasks as and when required.
RequirementsMust possess at least a Diploma from a recognised institution.
At least 1 Year(s) of working experience in the related field is required for this position (Fresh graduates are welcomed to apply).
Proficient in English and Bahasa Malaysia.
Proficiency in MS Office (i.e. MS Word, MS Excel and MS Outlook).
Kursus Ejen Kastam (KEK) certificate is an added advantage.
Applicants must be willing to work in Penang Island.
Working experience in relevant field will be considered if without academic qualification.
Who We Look ForPleasant personality, passionate for customer care and excellent phone manners.
Excellent working attitude with high degree of self-motivation.
Proactive team player.
Ability to work and perform progressively with minimum supervision.
Excellent coordination and problem solving skills.
Attention to details and data accuracy.
Ability to work well under pressure, with high sense of responsibility and urgency.
Familiar with HS code, Import Duty & SST computation, and BG drawback.
Familiar with customs system process flow & customs officer.
Familiar with flow of export & import for sea freight, air freight & cross border trucking.
Familiar with COO and exemptions application.
Familiar with customs and other government agencies' rules.
Your application will include the following questions:
Which of the following Microsoft Office products are you experienced with?
Which of the following types of qualifications do you have?
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Do you have freight forwarding experience?
Which of the following languages are you fluent in?
How many years' experience do you have as a Sea Freight Coordinator?
How many years' experience do you have as a Forwarding Operation Staff?
We're a Penang-based shipping company with 50 years of industry experience in providing the following services: Shipping Agency, Regular Liner Services, Freight Forwarding, Forwarding Services. We take pride in our people, their experiences and professionalism that keep our company expanding. We endeavour to attract talented and committed personnel who are willing to grow with our company.#J-18808-Ljbffr