Inbound Sales Representative

-Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction-Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed-Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate-Troubleshoot client products as needed to resolve each call the first time-Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment-Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-agensi-pekerjaan-jobscoper-sdn-bhd-job-inbound-sales-representative]
-Proficient in English-Able to work on rotational shift basis-Willing to work in Petaling Jaya area (accessible by LRT station)-Fresh Graduates are welcomed-Applicants with sales experience will be given added advantages