Internal Sales Advisor

-Respond to customer inquiries and messages on multiple platforms, including Facebook, Instagram, WhatsApp, and WeChat.-Understand customer needs and handle complaints, queries, and requests effectively.-Answer incoming calls and provide customer support when needed.-Process orders and manage transactions efficiently.-Provide exceptional after-sales support.-Collect and analyze customer data to generate insights and improve service quality.-Participate in new product development initiatives.-Collaborate with various departments to address customer issues and enhance service delivery. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-jovias-beauty-sdn-bhd-job-internal-sales-advisor]
-Language Proficiency: Fluent in both Mandarin and English, with a working understanding of Bahasa Malaysia. This is essential for liaising with customers across language preferences.-Education: Diploma or higher in any field.-Shift Work: Available to work on an alternate shift basis.-Key Traits: Hardworking, responsible, and passionate about the beauty industry, specifically haircare and skincare products.-Soft Skills: Excellent communication and interpersonal skills, with a positive and customer-focused attitude.