It Assistant

Duties: Troubleshooting IT issues at the workplaceResolving employee tickets and complaintsMaintaining and upgrading existing hardware devicesInstalling new software and collaboration toolsMaintaining company assets, such as laptops, computers, storage devices and peripheralsSecuring company digital assets and business dataRequired skills and qualifications: A minimum of two years of IT support experienceA Bachelor of Science in Computer Technology or equivalent qualificationKnowledge of networking and cybersecurityProblem-solving skillsCommunication and reporting skillsA passion for technology and innovation