Online Client Support Officer

Job Description:

MR DIY Group is seeking a dynamic and motivated individual to join our team as an Online Client Support Officer in George Town, Penang, MY. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities:
- Provide online support to clients through various channels such as email, chat, and social media
- Assist clients with product inquiries, order processing, and issue resolution
- Maintain a high level of customer satisfaction by ensuring timely and accurate responses
- Collaborate with other team members to improve overall customer experience
- Monitor and analyze client feedback to identify areas for improvement

Requirements:
- Resourceful and reliable individual who can work independently and as part of a team
- Strong communication skills and ability to think creatively to solve problems
- Demonstrated leadership skills and ability to take initiative
- Proficiency in using online communication tools and platforms
- Ability to adapt to a fast-paced and dynamic work environment

Benefits:
- Visa sponsorship for eligible candidates
- Free accommodation for employees relocating to George Town, Penang
- Remote work flexibility to accommodate work-life balance
- Recognition and rewards based on performance and merit

Equal Opportunity Statement:
MR DIY Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: ********

If you are a motivated individual with a passion for customer support and a desire to grow in a dynamic company, we encourage you to apply for the Online Client Support Officer position at MR DIY Group. Join us in providing exceptional service to our clients and making a positive impact in the online retail industry.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.