**Job Title:** Operations Associate - Remote Work
**Company:** UEM Sunrise Berhad
**Location:** George Town, Penang, MY
**Job Type:** Full-time
**Seniority:** Associate Level
**Years of Experience:** 3
**Job Description:**
UEM Sunrise Berhad, a leading property and infrastructure development company, is seeking a driven and adaptable Operations Associate to join our team. The successful candidate will play a crucial role in supporting the operational functions of the organization by managing a variety of administrative tasks, facilitating communication across departments, and contributing to process improvements. This position is ideal for individuals who thrive in a remote work environment and are eager to contribute to a dynamic organization that encourages innovation and growth.
**Key Responsibilities:**
1. **Operational Support:**
- Assist in the planning, execution, and monitoring of operational projects and initiatives.
- Analyze operational processes and identify areas for improvement to enhance efficiency and effectiveness.
- Support the development and implementation of standard operating procedures (SOPs) across various teams.
2. **Data Management:**
- Collect, organize, and analyze data related to operations and project performance.
- Prepare reports and presentations for management and stakeholders to facilitate informed decision-making.
- Maintain updated records and documentation in accordance with company policies.
3. **Communication & Collaboration:**
- Act as a liaison between different departments to ensure smooth information flow and coordination on projects.
- Facilitate meetings, taking notes, and following up on action items to ensure accountability.
- Engage with external partners and vendors to negotiate terms and conditions, ensuring alignment with company objectives.
4. **Customer Relations:**
- Assist in addressing customer inquiries and issues promptly, contributing to a positive customer experience.
- Collaborate with the sales and marketing teams to support operational aspects of customer engagement initiatives.
5. **Continuous Improvement:**
- Encourage team members to share ideas and feedback on improving processes and operational workflows.
- Participate in training and development initiatives to enhance personal and professional skill sets.
**Requirements:**
- **Education:** A Bachelor's degree in Business Administration, Operations Management, or a related field.
- **Experience:** Minimum of 3 years in an operations or administrative role, preferably in the property or infrastructure sector.
- **Skills:**
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), project management tools, and data analysis software.
- Strong negotiation skills with a proven ability to resolve conflicts effectively.
- Excellent verbal and written communication skills, with an ability to tailor messages for different audiences.
- **Personality Traits:**
- Adaptable to changing environments and able to manage multiple priorities efficiently.
- Driven individual with a strong desire to succeed and improve operational performances.
**Benefits:**
- Retirement plan to support long-term financial security.
- Parental leave to promote a balanced work-life dynamic.
- Paid Time Off (PTO) to encourage personal wellness and relaxation.
**Working Environment:**
We foster an environment that encourages curiosity and questioning, aiming to fuel innovation and growth within our team and organization.
**Application Deadline:**
Please submit your application by **October 29, 2024**.
**Equal Opportunity Statement:**
UEM Sunrise Berhad is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and identities.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.