Operations Executive – Jewelry Services

Classically Yours, featured by several media outlets for our refined jewelry designs and exceptional customer service, is seeking a dedicated Operations Executive to enhance our team. This pivotal role ensures that every aspect of our operations runs smoothly and efficiently, directly impacting our success and customer satisfaction within a minimalist, welcoming environment.
Key Responsibilities: Packaging and Shipping: Take charge of all aspects of packaging, ensuring that our beautifully crafted pieces are securely prepared and shipped to meet customer expectations.Customer Service Excellence: Engage with our valued customers, addressing their inquiries and ensuring a delightful service experience.Jewelry Maintenance: Perform specialized services such as restringing bracelets, showcasing your craftsmanship and attention to detail.Inventory Management:  Conduct regular stock takes and maintain precise inventory records to support our sales initiatives.Supporting Sales: Prepare and organize stock for our sales team, ensuring they have everything needed to succeed.Operational Oversight: Oversee the entire operation to guarantee seamless functionality and outstanding results.We Are Looking For: A proactive, organized individual with a passion for jewelry and customer service who thrives in a minimalist, focused work environment. Proficiency in Mandarin is required to effectively communicate with certain customers. Experience in customer interaction and operations management is essential.