Persistency Manager

Job Responsibilities Develop and execute strategic initiatives to improve persistency levels.Track, analyse data and metrics to identify trends, patterns and areas/action planning for improvement with collaboration from distribution channels, life operations, channel marketing.Collaborate with channel marketing and life operations to foster strong relationship with policyholders by structured communication, improve contact and subsequently improve collection.Monitor all initiatives taken and campaign launches with measures.Identify process gaps and plug process gaps to enhance efficiency and effectiveness e.g billing, payment options.Ensure compliance and regulatory requirements are observed.Requirements: Holds a Bachelor's Degree in Business Studies, Economics, Mathematics or any related field.Minimum 5 years of experience in insurance industry in business support or reporting role.Strong analytical skills with attention to details.Good communication skills and able to work collaboratively with stakeholders.Strong business acumen and able to manage and interpret data effectively.