Job DescriptionSupport and maintain the Laboratory Quality Management System, in compliance to MS ISO/IEC 17025:2017 and SGS NR Group Quality System.To support the laboratory management in absence of posted Laboratory Manager or Team Lead and ensure the daily delivery of contractual laboratory services.Provide advice and assist clients on technical inquiries and scope of testingEnsure effective implementation and maintenance of ISO/IEC 17025:2017 as well as NR Group Quality Systems in assigned laboratoriesConduct inter-departmental quality audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025:2017 requirements.Perform method validations/verifications and ensuring the implementation of correct laboratory testing with compliance to MS ISO/IEC 17025:2017 & NR Group QA/QC requirements.Responsible for troubleshooting technical-related problems in the laboratory and coach lab technicians, sample preparation and junior staffTo ensure timeliness, precision, and accuracy of analytical results to meet turnaround time.Ensure that information from the clients is kept as strictly confidential and never revealed to the third party.Ensure all analytical equipment, apparatus etc are to be appropriately monitored, maintained and calibrated as per required schedule.Ensure root-cause of all non-conformities from internal/external/round robin and customer complaints are to be investigated and identified with appropriate corrective and preventive actions.To train, supervise and ensure technical competency of Chemists / Laboratory Junior Staff with assigned test methods and procedures.To ensure all the standard methods and quality documents are up to date.To ensure all controlled quality procedures, test methods and document are kept confidentially and restricted within SGS premise.Ensure Good Housekeeping and Good Laboratory practice in the laboratory.Adherence to SGS Health, Safety and Environment (HSE) Policy and requirements by upholding a good safety behavior and exercising necessary standard and process when carrying out responsibilities at all timesPerform any other responsibilities as assigned by your reporting manager and/or Senior ManagementQualificationsBachelor's Degree in Chemistry or related field from recognized university.Has experience in internal audit or relevant analytical laboratory testing activities