Remote Customer Service Specialist

Job Description:

Kuala Lumpur Kepong Berhad is seeking a Remote Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As a full-time Associate Level position, the ideal candidate will have at least 4 years of experience in customer service roles.

Responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
- Assist with special projects and initiatives as needed

Requirements:
- Reliable and dedicated individual with a strong work ethic
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong time management and organizational skills
- Experience in a remote customer service role is a plus

Personality Traits:
- Reliable
- Dedicated

Soft Skills:
- Cooperation
- Time management

Benefits:
- Parental leave
- Travel & spending expenses
- Disability insurance

Working Environment:
At Kuala Lumpur Kepong Berhad, we provide opportunities for unlimited personal and professional growth. Our team is dedicated to creating a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply:
September 11, 2024

Equal Opportunity Statement:
Kuala Lumpur Kepong Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.