Retail Sales & Ops - Executive (Outlet Manager)

Key Responsibilities Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement. Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department. Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift. Setting goals for the work group, developing organizational capability, and modelling how work together. Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards. Requirements Relentless focus on customer, understands what customer wants and how to deliver the experience Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive. Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions. Understands to drive overall business success and is accountable to prioritize and deliver quality results. Lead with trust, commitment, coach and develop junior staff. Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry. Articulate and able to communicate effectively across all functions and levels Demonstrate leadership in managing teams and sales/achievement driven