Sales Engineer

SALES
• Responsible for planning & executing Sales & Marketing activities to meet company goals.
• Actively identifying and pursuing new customers, developing opportunities in existing customers, closing the sales and meeting sales targets.
• Follow-up on sales enquiries, qualify prospects, requirements, RFP/RFQ/tender, proposals, quotations, negotiations, partners/contractors sourcing and quotations, sales orders, job orders and sales project management, sales fulfilment and recognition.
• To provide after sales service and responsible for customer payment collection.
• Collaborate with business partners, principals and distributors to expand the products and services.
• To liaise & maintain good relationship and regular communications with customers & prospects.
• Reporting to Management on sales and marketing activities / results / forecast.
ENGINEER
• Pre-sales and post-sale support in physical security, systems design, security software applications, databases, network infrastructure, security measures and controls, global security project, integration with third party security systems and project development.
• Lead in security systems / technology in development, engineering, software and solutions.
• Perform security systems requirements review, installation, configuration, quality check, system operations & support documentation with procedures and checklists, performance tuning, capacity planning, project documentation and redundancy/continuity planning.
• Provide/conduct operation training and workshop to the technical, sales and customer/user team.
• Perform trouble-shooting, technical investigations, root-cause resolution, liaison with vendor’s technical team, integration works and new technologies development works.