Job Summary Execute and conduct compliance assignments related to Mandatory Standard for Quality of Service (MSQoS) on 5G Wireless Broadband Access Service (BAS) to ensure high quality of service delivered by the telecommunication service providers.
Job Responsibilities Collect and assess quarterly MSQoS report to ensure compliance to MSQoS on 5G Wireless BAS;Liaise and collect measurement results for MSQoS on 5G Wireless BAS to ensure MSQoS database is up to date;Evaluate 5G quality complaint and liaise with State Office to conduct investigation in ensuring the public enjoys a satisfactory level of services;Evaluate MSQoS report submission procedure and execute preparation of technical specifications for new online MSQoS report submission system; andLiaise with telecommunication service providers and execute roles as secretariat to Dropped Call Taskforce meeting to resolve dropped call issue related to 5G and 4G network integration.Qualification and Work Experience Candidate must have a BSc. In Electrical/Electronic Engineering from a reputable university;A member of the Registered to Board of Engineer Malaysia (BEM) would be an added advantage;Candidate must have at least 5 years of experience in Electrical/Electronic Engineering field;At least 2 years of experience in spectrum/quality monitoring, enforcement and interference resolution activities; and Radio frequency related activities either in telecommunication or broadcasting industryOther Attributes Technical CompetenciesIn-depth knowledge on Communications and Multimedia Act 1998, Spectrum Regulations 2000, Technical Standard Regulation 2000, Spectrum Plan, Standard Radio System Plan (SRSP) and Class Assignment;Complaint and stakeholder management;Compliance and enforcement administration;Project management and strategic negotiation; andOther skill in Electrical, Electronic, Telecommunication, System network, Radio propagation, Spectrum management, Spectrum monitoring, Spectrum engineering, Technical analysisBehavioural CompetenciesCustomer focusTeamwork and collaborationAchievement orientationAnalytical thinking Quality and complianceIntegrityLeadership and developing othersCandidate must be willing to work in Cyberjaya.