Role Description This is a full-time on-site role for a Senior Network & IT Engineer located in Petaling Jaya, Bandar Utama.
The Senior Network & IT Engineer will be responsible for network administration, network engineering, troubleshooting, network security, and network design.
The role will involve day to day tasks such as managing and maintaining network infrastructure, monitoring network performance, troubleshooting network issues, implementing network security measures, designing network solutions and other network related activities.
Responsibilities Manage and maintain network infrastructure, monitor network performance, troubleshoot network issues, enactment and implementation of policies and network security measures, design network solutions and other network related activities.
Provide on-site and remote technical support to end-users in office and business unit environments includes set up and configure workstations, laptops, printers, and mobile devices employees, and guidance to end-users.
Maintain and support all company's AV and communications equipment which includes set up, configuration and troubleshoots.
Ensure prompt resolution and timely problem-solving.
Escalate key issues to higher levels as necessary.
Perform regular preventive maintenance on IT equipment/hardware and software.
Support LAN, WAN, and internet services operations of the company.
Administer, monitor and maintain servers, storage, backup, and network facilities.
Support service availability, system security, preventive maintenance, and service recovery for servers and infrastructures.
Develop and maintain system configuration knowledge of IT equipment and hardware facilities.
Participate, assist, execution in project implementations, coordinating technical requirements, evaluation of vendors, and monitoring of policies and activities.
Maintain proper documentation of systems and procedures.
Qualifications Network Administration, Network Engineering, and Network Design skills Troubleshooting and Network Security skills Experience in managing and maintaining network and IT infrastructure Knowledge of network protocols and technologies Ability to troubleshoot and resolve network and IT issues Understanding of network and IT security principles and best practices Excellent analytical and problem-solving skills Strong communication and collaboration skills Relevant certifications (e.g., CCNA, CCNP) are a plus Ability to provide independent reviews including verification of complex/high risk changes and solutions.
Bachelor's degree in Computer Science, Information Technology, Cyber Security, Network Engineering and/or related field.
A minimum of 8 years' relevant working experience in similar capacities.
Proficiency in English, Malay and Mandarin languages.
Note: Interested candidates please send your updated resume to ****** Remuneration package to be discussed based on years of experiences, skills and expertise.