-Oversee and ensure the smooth execution of daily retail operations across all the store locations.
-Regularly update and implement store SOPs to improve workflow.
-To audit the store main person in charge their SOP job and provide report to the Management for review.
-Support and provide the training to the sales associate, store supervisor on the operational best practise, SOPs, and system usage.
-Propose the necessary training course for retail staff (including the superior) to enhance their working skills, to create positive working environment.
-To manage store staff general payroll such as monitoring staff attendance, staff performance, and etc and work closely with the HR Department.
-To ensure retail staff is compliance with the Company Accounts/Finance SOP when do the closing daily sales, stock monitoring and etc.
-To coordinator with the HQ and Warehouse colleague to ensure store operations is run smoothly.
-To handle the adhoc task from time to time when assigned by Management.
-To do the reports when assigned by the Management.
-To arrange meeting and take the minutes when assigned by Management.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-panda-eyes-sdn-bhd-job-senior-operations-specialist-mandarin-speaking)
; Requirements:-
-Bachelor's degree or diploma in business, operations, or related field.
-Minimum 3 years working experience in retail industry.
-Strong organizational and multitasking skills, with attention to detail.
-Excellent communication and problem-solving abilities.
-Ability to work independently and as part of a team.
-Must be able to speak and write in Chinese, Mandarin and Cantonese.
-Positive working attitudes, teamwork spirit, self-discipline and strong planning skills.
-Possess own transport
Others:
- Working Hours 9am to 6pm. (Monday to Friday)
-Alternate Saturday (9am to 6pm)
-12 days of Public Holiday
-Annual Leave, Sick Leave, Hospitalization Leave is following EA.
-Marriage Leave 2 days, Compassionate Leave 3 days.
-2 months probations period.
If working place base on HQ Menara AIA Sentral, staff season parking claim 50%.