Supervisor, Reconciliation Production ServicesRoyal Bank of Canada Putrajaya, Malaysia
Job Summary
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardised processes globally.
The incumbent is responsible for the day to day supervision of the reconciliations team ensuring efficient delivery of prescribed service to internal and external clients within set time frames with a high level of quality & fostering a client centric mindset throughout the team.
To ensure that any core transactional activities over a stock or cash account are monitored and discrepancies managed and reported in a timely fashion. To ensure that the debit and credit interest applied by the sub-custodian network is effectively managed, analyzed and addressed in the most efficient manner possible. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks, working closely with operations team.
Working hours : 3pm-12am / 4pm-1am
Region : Europe
What will you do?
Ensure daily deliverables of Cash/asset reconciliations are completed, sign-off all checklist daily to ensure staff had followed procedure and control to complete daily reconciliations.
Point of escalation for the team.
Conduct training for the team on Cash & asset reconciliation, procedural updates and process training to enhance teams knowledge on the process.
To be responsible for ensuring that reconciliations provide direct support and value to the business through initiatives that result in greater effectiveness and efficiency.
Perform root cause analysis to drive the reduction of breaks.
To cover manager during their absences.
Investigation of all cash and asset breaks to ensure team has correctly assigned their breaks, reduce departmental errors.
Accountable for the identification and escalation process for reconciliation breaks which may represent a financial or reputational risk to the business or clients.
Ensure weekly break analysis is performed and escalate when necessary for breaks that have no notes, invalid notes and aged breaks.
Responsible for updates and review of all key risk related documents.
Ensure the effective management of appropriate controls for effective management of processes, policies & procedure.
Ensure regular communication with key stakeholders & oversight team.
Produce and maintain statistical information, preparation of reports and analysis for decision making.
What do you need to succeed?
Must-have
3-5 Years of financial services industry experience in an operations environment
Good reconciliations knowledge
Experience on Custody/Shareholder services
Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
Ability to work under pressure and to prioritize actions.
University degree in accounting/finance or business concentration or equivalent experience.
PC literate in MS Office applications
Competent in MS Excel, PowerPoint and Visio
Nice-to-have
Competent in MS Access DB
Familiar with core platforms: TLM, FOCUS, Milvus, Multifonds, SARA
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
Job Skills
Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Quality Management, Time Management
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-13
Application Deadline:
2024-12-18
Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.#J-18808-Ljbffr