Systems Analyst 4-Support (OFSAA Functional)-19001MGR Preferred Qualifications Job Requirements:
•Good understanding of functional & technical aspects of Risk / Finance/ Treasury Management Applications.
• Minimum 5-6 years work experience in system implementation areas like interfaces, configurations, and reports
•Fundamental understanding of banking products
•Hands-on in requirement gathering/preparation of business requirement document/functional specification document
•Excellent communications skills (verbal/written)
•Client/Stake holder Management
Responsibilities:
•Domain Knowledge of banking products and their accounting
•Exposure in any project related to Liquidity Risk / ALM /FTP /Cost Allocations / Credit / Market /Operational Risks/IFRS9/AML/KYC/ Fraud Risk Management
•Exposure to Oracle PL/SQL/OFSAA or any other banking Analytics Solutions
•Environment Management related to Treasury / Risk Management / Finance Application
•Post Graduate Degree in either Business Management (MBA) or Technology (MCA)
•Bachelor’s Degree in Technology
•Clear and articulate communication
•Presentation skills
•Structured problem solving skills
•Ability of interact with senior management and drive communication
•Open to travel – domestic/international
Technical Skills:
•Strong expertise in writing SQL to query and analyze business reporting requirements SQL
Detailed Description and Job Requirements
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.
Job
: Support
Travel
: Yes, 75 % of the Time
Location
: MY-MY,Malaysia-Kuala Lumpur
Job Type
: Regular Employee Hire
Organization
: Oracle
