TEA BARISTAS, OUTLET SUPERVISORS, STORE MANAGERS www.becatea.com
Instagram: becateaofficial
WHY BECA TEA? Every minute you spend working for a company is one minute of your life given away.
Who deserves the life you give away? WHO IS BECA TEA? A company with decades of experience and yet is fun and innovative We are a tea family, and we have been on the old High Street of Kuala Lumpur (Jalan Tun HS Lee) for the last 92 years.
Great-grandpa peddled tea out of his tin trunk, on a trishaw, all around Kuala Lumpur. We still have that tin trunk.
We're a 93-year-old start-up. The floorboards creak. The old typewriter still sits there. But our world is also tea mixology, distilled botanicals, compression technology.
We will be the first outlet out there that does not add any sugar or flavoured syrups to our tea drinks.
We have a simple mission - make the best cup of tea, sell it to everyone, make space for the quiet tea drinker overlooked in this coffee world, and give the weary coffee addict and the sheepish boba junkie an alternative. We also have the audacious aim of sparking a new wave of interest in tea, starting in Malaysia and Singapore, and then going far beyond our shores.
Grow, as the company grows We have launched 2 outlets in Uptown Damansara Utama and Bangsar South this year, and we plan to launch several more in the months to come. We are also working on launching in Singapore sometime in 2026 or earlier.
TEA BARISTAS DETAILED JOB DESCRIPTION Possess excellent and positive service attitude; customers are greeted in a warm and friendly manner. Take customer's orders, collect payments and service customers when an order is ready. Possess excellent knowledge of our products and the subject of tea (training will be provided) so as to be able to make recommendations to customers, with a view to promoting suitable products to customers or upselling other products. Maintain cleanliness, hygiene and safety of outlet at all times. Responsible to ensure that all POS day-end closing reports are duly performed, and that all sales collection are tallied with the POS, according to the company's standard operating procedures. Cooperative and helpful with other team members, superiors and peers alike. Prepare all beverage orders in accordance with standard operating procedures to ensure consistency of product offering. Responsible to ensure that outlet supplies are duly replenished to avoid any outlet downtime. Maintain cleanliness, hygiene and safety of kitchen at all times. Team player - coordinate and cooperate with others to ensure the entire kitchen operation functions well. OTHER PREREQUISITES Working Hours: Able to work on shifts, weekends and public holidaysLanguage Required: EnglishExperience Level: Minimum Education Level: Minimum SPM qualifications or equivalent requiredLocation: Prime locations in Klang ValleyPositions available: Full Time, Part Time STANDARD SALARY & BENEFITS Salary: From RM 2,500 to RM3,000 per month, subject to experience Annual LeaveMedical LeaveEPF/SOCSO/EISOvertime Pay per Govt regulationsMedical Claim OUTLET SUPERVISORS/STORE MANAGERS There are 3 main components to the job:
STORE MANAGER Job Summary As Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring excellent customer service, and creating a welcoming environment. You will lead, train, and develop a team of baristas, foster community engagement, and drive store profitability while maintaining Beca Tea's standards of quality, cleanliness and operational excellence.
Key Responsibilities Team Leadership and DevelopmentRecruit, train, and manage a team of baristas.Conduct regular performance reviews and provide feedback to encourage growth and improvement.Create a positive and inclusive work environment that motivates employees and encourages teamwork. Customer Service and Brand StandardsEnsure all team members provide high-quality customer service that aligns with Beca Tea's mission and values.Handle customer inquiries, complaints, and feedback with professionalism and a solution-oriented approach.Maintain Beca Tea's brand standards in terms of store appearance, cleanliness, and presentation. Store OperationsOversee daily store operations, including inventory management, ordering supplies, and ensuring all equipment is functioning correctly.Manage schedules to ensure adequate coverage during peak hours and special events.Ensure compliance with health, safety and food service regulations. Financial ManagementDrive store profitability through effective cost management and sales strategies.Monitor sales performance, manage budgets, and prepare financial reports.Develop strategies to increase store traffic and customer loyalty. Brand PromotionOrganize and participate in local events, partnerships, and promotions to drive brand visibility. CATERING OPERATIONS Job Summary Beca Tea provides catering services for corporates such as BP, Prada, Miu Miu, Lululemon. You will be expected to work with various teams within the Company to ensure that these events are carried out successfully.
EXPERT TEA BARISTA Job Summary Beca Tea takes the art of brewing tea very seriously. At Beca Tea, a Tea Barista does not just mix liquids together. You will be trained in the art of brewing tea, and if you show potential, you will be groomed to become an expert tea brewer.
OTHER PREREQUISITES Proven experience in retail or food service management, ideally in a high-volume, customer-focused environment.Strong leadership skills, with experience in managing, training, and developing teamsExcellent communication and interpersonal skills.Financial acumen, with experience in budgeting and profit-and-loss management.Strong organizational and problem-solving skills, with the ability to multitask in a fast-paced environment.Flexibility in Working Hours: Able to work on shifts, weekends and public holidays.Language Required: English.Minimum Education Level: Diploma qualifications or equivalent required. STANDARD SALARY & BENEFITS Salary: Commensurate with experience Annual LeaveMedical LeaveEPF/SOCSO/EISOvertime Pay per Govt regulationsMedical ClaimEligible to participate in Store Incentives WHO SHARES THEIR WINS WITH YOU? For employees who meet performance criteria:
Performance BonusProfit Sharing WHO THINKS ABOUT YOUR FUTURE? We will actively work with you on a Personal Career Plan that charts your career progression.
COME TO WORK HAPPY Simple structure, uncomplicated people.
Interested applicants, please contact Ms Wong Rin Rin ********