Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job DescriptionPosted Monday, October 7, 2024 at 4:00 PM
Job Responsibilities:
Route cargo in accordance with legal and customer requirements including:
transport mode
equipment type
least cost
loading and offloading requirements
Coordinate the routing process including:
using contract rates and least cost whenever possible
obtaining spot quotes for lanes or loads that aren't contracted
selecting carrier and tendering cargo in accordance with the process
providing carrier, shipper, broker, consignee all pertinent docs and information as required
Issue resolution and shipment responsibility
Training of new employees and clients, if needed
Research and subject matter expertise in the field of logistics and transportation
Actively use either Allyn's ALA software or use the software chosen per the client
Accurately issue shipping documentation such as certificates of origin, customs invoices, packing lists, and certificates of insurance
Reliably track and expedite progress of specialized shipments
Capture all costs associated with a shipment including:
detention charges
storage charges if applicable
accessorials
surcharges
demurrage
other charges
Actively look for and capture savings opportunities and added value opportunities when possible
Actively participate in team meetings, conference calls, and daily project management calls with Allyn team and with the client
Department of Transportation ("DOT") and other transport regulations compliance management, including permitting, over dimensional, and Hazmat
Eliminate or minimize risk exposure for Allyn and customers
Maintain online tracking and metrics tools
Track and resolve freight claims
Provide excellent customer service to Allyn customers
Microsoft Word, Excel, Outlook proficiency
Excellent customer service issue resolution experience
Ability to multitask
Flexibility
Prioritization skills
Integrity
Written and verbal communication skills
Decision making abilities
Planning and organizational skills
Data analysis skills
Project management
Education or Experiences:
Bachelor's or equivalent college degree – focus in Logistics preferred
International logistics experience preferred: transportation, customs, warehousing, supply chain principles, geographical concerns, political nuances of economic zones
Scheduling and critical path management experience preferred#J-18808-Ljbffr