About the role As an Account Executive at X10 Media, you are responsible carrying out day-to-day client servicing and supporting the broader Account and Sales teams for Malaysian-based clients.
The Account Executive is a multi-faceted role that covers all aspects of client servicing, from account planning, pitching, campaign delivery, reporting and retention. You will serve as the link between our sales team, clients, and content production teams.
What you will do Arrange meetings and liaise with clients to understand their requirements and the brief Work closely with Sales and Account leads to craft creative and strategic proposals to secure new and recurring business opportunities Be a main point of contact for clients and working closely with the project team to ensure that the campaigns run smoothly across all stages of the campaigns In charge of the success of the campaigns and that they are delivered on time, and on budget, and up to client expectations Monitor and analyze campaign performance data to inform ongoing optimization efforts and strategic recommendations for clients, thereby improvising campaign performance such that it leads to client renewals Understand when to escalate to your senior managers when faced with challenges that you are unable to solve Foster rapport with clients and brands, sustaining relationships through regular meetings and communication in order to build trust Actively seek opportunities to drive new business, working closely with the Sales leads, and be aware of up-selling opportunities when liaising with clients The successful candidate should have: Min 1+ years of experience in account management, preferably in a social media agency or creative agency Has basic experience in developing and executing integrated influencer campaigns An understanding of paid social media will be advantageous Passionate about pop culture, trends, content, KOLs and social media Strong communication and interpersonal skills, with an ability to build and maintain relationships with clients and internal teams. Proven ability to work effectively in a fast-paced, deadline-driven environment Effective multi-tasking and has excellent time management Fluent written and spoken English, a second Asian language would be an advantage Bachelor's degree in Marketing, Communications, Business, or related field. If you are a keen learner who is passionate about building relationships and driving business growth, we want to hear from you.
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