Account Management Executive (Client Servicing Team)

We are looking for a Client Servicing Executive, also known as Account Management Executive, in our company.
What We Offer?
Great Bonus 2x per year
Free Parking
What You Will Be Accountable For:
Provide timely and efficient support by addressing inquiries related to claims, plan benefits, and other matters.
Manage inbound and outbound mail, phone calls, and document routing/filing processes.
Continuously support the Account Management Manager in achieving company strategies and targets.
Prepare renewal documents, presentation materials, and tender requirements based on client needs during visits.
Consult and update the Schedule of Benefits (SOB) according to policy entitlements during customer visits.
Collaborate with the Account Management team on the interpretation and configuration of the SOB.
Conduct testing on SOB configurations to ensure accuracy and compliance.
Educational Requirements:Minimum diploma in Business Administration or a related discipline.
Experience:At least 3 years of relevant work experience. Candidates with a background in medical insurance or insurance brokerage are preferred.
Skills:
Pleasant personality with strong interpersonal and organizational abilities.
Proficiency in English and Bahasa Melayu, both verbal and written.
Computer literate, with a good command of essential software.
Ability to communicate effectively and liaise with individuals across all management levels.
Other Requirements:
Possess own transport and be willing to travel as required.
Flexibility to work beyond regular business hours when necessary.
This position will be based inBukit Jelutong, Shah Alam.
Candidates are required to apply online; only shortlisted candidates for interviews will be contacted.#J-18808-Ljbffr