Account Manager

Job DescriptionWe are looking for an Account Manager to be based in Perak. This role will be reporting to the Lead, Account Management in the Commercial Department. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.Responsibilities:Responsibilities include, but are not limited to:Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.Monitor accounts and identifying upsell and cross-sell opportunitiesDevelop sound strategic marketing plans and ensure consistent growth for the client's businessMonitor each account's performance metrics and ensure compliance with foodpanda's operational standards function.Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.Qualifications3 - 5 years' experience within a client management role preferableProven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerceExperience leading a team will also be considered an advantageExceptional verbal and written communication skills.Ability to collect, track, and analyze large amounts of data.Adaptability and strong problem-solving skills.Outstanding knowledge of MS OfficeKnowledge in Salesforce is a plusAbility to speak in other languages would be an added advantageKey Competencies:Account ManagementClient Relationship BuildingUpselling/Cross-SellingE-CommerceRevenue ManagementProject ManagementData AnalyticsCritical Thinking/Problem Solving/Negotiation