Overview Mercury Integrated?? Malaysia is seeking an experienced, highly motivated, and passionate?Account Manager (Events)?who thrives in a fast-paced and collaborative environment. You will look forward to opportunities to work on and be part of exciting brand experiences and developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients. The RoleOn a day to day basis, you will be handling: Project Management:?Day-to-day client servicing, leading teams and overseeing the end-to-end management of events, including conceptualisation, planning, budgeting, logistics, and execution; Client Relations:?Cultivate strong relationships with clients, understanding their event objectives, and providing strategic recommendations that ensure content and results are on-brand. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction; Vendor and Supplier Management:?Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards; On-Site Event Management:?Lead teams in on-site management of events and oversee coordination with vendors, event setup, and logistical details. Address any unforeseen challenges and ensure a smooth execution of the event; Budget Tracking:?Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis; Quality Assurance:?Maintain the highest level of quality in event deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects; Risk Management:?Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process; Industry Knowledge:?Drive sales activities through research of event proposals, including keeping up to date with evolving content, design trends, and technologies, etc., and promoting innovation and continuous improvement; New Business:?Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.Ideal ProfileTo succeed in this role, you will need: A Bachelor's degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university; At least 5 years of relevant agency experience in events management; Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges; Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment; Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment; Understanding of clients' requirements with ability to execute effectively and efficiently; In-depth understanding of the events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus; Self-motivated and resourceful, with high levels of initiative; Excellent written and communication skills; Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure; Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical; Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs. When you join us, you can look forward to: A wealth of diverse opportunities and challenges to develop and grow your skill sets; An exciting and dynamic client portfolio of international and reputable brands; Being involved in a wide range of brand experiences and events; A highly-supportive and collaborative work environment; A motivating, fun, and integrated work culture.What's on Offer?A role that offers a breadth of learning opportunitiesLeadership RoleFantastic work culture
