Account Manager

Act as the main point of contact for client inquiries, ensuring high levels of engagement and satisfaction.
Build and maintain strong, long-term client relationships by understanding their business needs and objectives.
Foster positive relationships with key stakeholders and executive sponsors.
Serve as a trusted advisor, offering consultative advice and identifying new business opportunities.
Explore opportunities to enhance services and upsell solutions to generate additional revenue from existing and potential clients.
Develop tailored account plans and strategies to meet clients' specific goals and objectives.
Stay informed about emerging technologies and market trends to maintain a competitive edge.
Collaborate with internal teams, such as technical and marketing, to deliver optimal solutions.
Effectively communicate the company's solution offerings to clients and prospects.
Monitor and report on account performance metrics to ensure targets are met or exceeded.
Maintain accurate and timely records of client interactions, proposals, and revenue projections.
Requirements ·         At least 5 years of experience in IT sales with a proven record of client acquisition, retention, and growth, specializing in one or more of the following areas: o    Application-Related Solutions o    Infrastructure/Network Solutions/Virtualization/Managed Services o    IT Security Management Solutions ·         Prior experience in direct account management, preferably within the Financial Services Industry (FSI) or large enterprise accounts.
·         Strong organizational skills and meticulous attention to detail.
·         Self-motivated, proactive, and goal-oriented, with excellent problem-solving abilities.
·         Proficiency in both written and spoken English and Bahasa Malaysia.