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ResponsibilitiesClient Relationship Management:Build and maintain strong, trust-based relationships with key stakeholders within client organizations.
Understand their business objectives, challenges, and needs to effectively position our data analytics solutions.
Account Planning and Strategy:Develop account plans and strategies to achieve revenue targets and drive business growth.
Identify opportunities for upselling and cross-selling our solutions and services based on client needs and industry trends.
Project Coordination:Collaborate with internal teams, including data analysts, engineers, and consultants, to deliver projects on time and within budget.
Serve as the client advocate within the organization, ensuring that client expectations are met or exceeded.
Contract Renewals and Negotiations:Manage contract renewals and negotiations, ensuring favorable terms for both the client and the company.
Proactively address any issues or concerns raised by clients to maintain satisfaction and retention.
Performance Tracking and Reporting:Monitor key account metrics, such as revenue growth, client satisfaction, and project milestones.
Prepare regular reports and updates for internal stakeholders and clients, highlighting achievements and areas for improvement.
Market Research and Competitive Analysis:Stay abreast of industry trends, market dynamics, and competitor activities.
Use market insights to identify new business opportunities and refine our value proposition.
Company OverviewCOMPANY OVERVIEW:
"Without Big Data Analytics, accompanied with contexts and insights, companies are blind and deaf, wandering out in the web and lagging behind."
Big Data Analytics is the biggest game-changing opportunity for most industries since the Internet went mainstream almost 20 years ago.
The data big bang has unleashed torrents of data about everything from customer behaviors, real-time news updates, to weather patterns and even the demographic consumer shifts in emerging markets.
eBdesk Malaysia has seen the potentials and future of Big Data that spread across multi-industry since its inception in early 2010.
Why Join Us?Be part of a young and energetic team.
We celebrate diversity and appreciate opinions with reasoned thought.
The sky is not a limit here.
Besides, you could be one of the pioneers of the new era of data storytelling that reporting and analyzing are based on Big Data and Artificial Intelligence approach.
The experience would serve you well in the real world as the world is growing toward data-oriented decision-making.
We are a research-based entity focusing on open-source data intelligence, leveraging Big Data and Artificial Intelligence.
About eBdesk MalaysiaeBdesk Malaysia Sdn Bhd is a data-driven research and development company focusing on Big Data Analytics and Artificial Intelligence.
It is an MSC status company committed to delivering advanced products and solution frameworks in any implementation to its customers.
It has various success stories and experiences of implementing Big Data for both Malaysian government and private sectors.
As a subsidiary of an international group, eBdesk Malaysia consistently continues to explore potential markets in the Asian region.#J-18808-Ljbffr