Account Manager - Mid MarketAre you ready to get ahead in your career?
We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity, and embrace close collaborations for you to create an impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses, and the nation to be ahead in a changing world.
To realize our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance, and possibilities.
Why does this job exist and why is it critical?
We are looking for aMid Market Account Managerto oversee the relationships of Maxis with its clients inKlang Valley.You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
The ideal candidate will be able to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our Maxis' solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success.
What are you accountable for?
Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
Build market position in the assigned account by identifying potential business deals and closing relationships with existing and new customers.
Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
Provide and screen data/information for potential business deals by analyzing market strategy, examining risks, and ensuring financial accuracy for business decision-making.
Protect the organization's value by keeping company information and tenders confidential.
Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable.
Assist the collection team on customers' aging.
Ensure pipeline in CRM is diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
Develop Account plans for all assigned customers.
Work with ECO to drive operational smoothness in handling accounts.
Accountable for driving every opportunity to closure with a close plan.
Keep track of all post-sales activities with timely delivery.
Work closely with the Solution Sales/Pre-Sales team and identify new solutions for all assigned customers for sustainable account growth.
What do you need to have for this role?
Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
Result-driven and passionate individual who is eager to help customers by providing solutions based on their needs.
Relationship management skills and openness to feedback.
Tertiary education in business administration, sales, or a relevant field.
What's next?
Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality, or physical ability.#J-18808-Ljbffr