Account Support Officer - Remote Work

Job Description:

We are looking for a dedicated and adaptable Account Support Officer to join our team at SIRIM Berhad. This is a remote work position based in Malacca City, Melaka, MY. As an Entry Level Account Support Officer, you will be responsible for providing support to our account managers and assisting with various client accounts.

Responsibilities:1. Assist account managers in managing client accounts and ensuring customer satisfaction.2. Respond to client inquiries and provide timely and accurate information.3. Coordinate with internal teams to address client needs and resolve issues.4. Assist in the preparation of reports and presentations for client meetings.5. Monitor account activities and provide regular updates to account managers.6. Assist in the development and implementation of account strategies.7. Conduct research and analysis to support account management activities.8. Maintain accurate and up-to-date client records and documentation.9. Handle administrative tasks related to account management.

Requirements:1. Bachelor's degree in Business, Marketing, or a related field.2. 1 year of experience in a similar role is preferred.3. Excellent communication and interpersonal skills.4. Strong organizational and time management skills.5. Ability to work independently and as part of a team.6. Proficiency in Microsoft Office suite.7. Planning and project management skills.8. Ability to adapt to changing priorities and work under pressure.

Equal Opportunity Statement:SIRIM Berhad is an equal opportunity employer and is committed to promoting equality and fairness for all employees. We welcome and encourage applications from individuals of all backgrounds and strive to create a diverse and inclusive work environment.

Benefits:- Paid sick leave- Travel & spending expenses- Vision insurance

If you meet the requirements and are interested in this exciting opportunity, please apply by the deadline of May 31, 2024. We look forward to receiving your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.