Admin Assistant

**Responsibilities**:- Verify and process sales return requests.- Prepare and issue credit notes for approved returns.- Ensure accuracy and adherence to company policies.- Answer incoming calls and respond to customer inquiries in a professional and friendly manner.- Oversee daily office administration tasks, including managing office supplies and services.- Coordinate office maintenance and service requirements as needed.- Scan and submit monthly credit notes to the Headquarters (HQ) as per the provided guidelines.- Maintain a tracking system for all credit notes sent to the wing office.- Ensure proper documentation and filing of credit note numbers in a chronological order.- Record and update the GRN book for return purposes.- Follow up on return status and resolve any discrepancies.- Be open to performing any other related tasks assigned by management from time to time.- Assist in creating new customer accounts in the system accurately.- Key in orders received from HQ into the system accurately.**Requirements**:- Minimum **1 year of experience in an administrative role**.- Excellent communication skills (verbal and written).- Strong customer service orientation.- Minimum qualifications of SPM (Sijil Pelajaran Malaysia) or equivalent.**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: From RM1,800.00 per month**Benefits**:- Free parking- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Monday to FridayApplication Question(s):- Kindly state your notice period (E.g. 1 week)- Kindly state your expected salary (E.g. RM1,500)- Please state your time range from your current location to SENAI, JOHOR. (E.g. 20 minutes)**Education**:- STM/STPM (required)**Experience**:- Administration: 1 year (preferred)