About Us:
Medina Salon & Spa is a ladies-only, Shariah-compliant beauty salon offering head-to-toe services for women. We're passionate about providing a welcoming, high-quality experience for our clients and a supportive, growth-oriented environment for our team.
Position Overview:
As the Admin Assistant, you'll play a vital role in ensuring our salon runs smoothly. From welcoming clients at the reception to managing appointments, your organization and friendly attitude will set the tone for a delightful salon experience.
Key Responsibilities:
Reception Duties: Greet clients warmly as they arrive, answer incoming calls, and assist with inquiries in a friendly and professional manner.
Appointment Management: Efficiently schedule and manage client appointments, maintaining an organized calendar to optimize the day-to-day operations of our beauty specialists.
Client Coordination: Confirm appointments, inform clients of any changes, and ensure they are comfortable and informed about their services.
Administrative Support: Maintain client records, update information, and keep all documentation organized and accessible.
Payments & Billing: Process payments, issue receipts, and provide clear information on our services, pricing, and policies.
Supply Management: Assist in keeping track of salon supplies, preparing inventory requests, and ensuring the front area is stocked with necessary items.
Team Coordination: Work closely with salon staff to ensure seamless communication about daily schedules and client needs.
Qualifications:
Experience: Previous experience in customer service or as a receptionist/administrative assistant, preferably in the beauty or wellness industry.
Communication Skills: Strong verbal and written communication skills in a warm, professional manner.
Organizational Skills: Excellent multitasking and scheduling abilities with attention to detail.
Tech-Savvy: Proficiency in scheduling software or booking systems is a plus.
Team Player: Friendly and reliable with a collaborative attitude, willing to support colleagues to ensure smooth operations.
Why Join Us?
Medina Salon & Spa is more than a salon; it's a family where each member is valued.