Admin & Customer Services

Admin and Customer Services for Property Management Company Working Hours: Monday - Friday [10am - 7pm]Saturday [10am - 3pm]Responsibilities-To reply to tenant issues or complaints either in Calls / Whatsapp messages / Feedback Form in a timely and professional manner.-To handle all tenant inquiries / coordinate with technician team based on Standard Procedure and Guideline defined by the company.-To prepare necessary agreements (paper works) for all customers' signature and ensure all are properly documented.-To ensure all monthly rentals are collected from tenants on time.-To assist in key in rental / deposit collection for statement and invoice generation purpose for our customer. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-urban-room-sdn-bhd-job-admin-customer-services]
-Candidates must possess good communication skills both spoken and written in Mandarin and English.-Candidates must possess at least a diploma or equivalent.-At least 1 year of working experience in related field is preferred. Fresh graduates are welcomed.-Candidates must possess a proactive mindset and high willingness to learn and adapt to different situation quickly.-Result-oriented with a high degree of self-motivation, a positive mind, the ability to work independently with minimum supervision, and the ability to work in a team environment-Able to work under pressure and meet tight deadlines.-Able to multitask and uphold confidentially.-Computer literate. Familiar with Microsoft office.