Admin Executive

Job Responsibilities- Oversee the day-to-day operation and maintenance of the e-commerce website.- Ensure that the website is user-friendly, functional, and optimized for performance.- Upload and update product information, including descriptions, prices, and images.- Monitor and manage inventory levels to prevent stockouts or overstock situations.- Process customer orders in a timely and accurate manner.- Coordinate with the fulfillment team to ensure orders are shipped promptly.- Resolve any order-related issues, such as cancellations or returns.- Respond to customer inquiries and resolve issues related to orders or products.- Monitor customer reviews and feedback, taking action to address any concerns.- Implement and maintain customer service policies and procedures.- Implement and manage promotions, discounts, and coupon codes.Job Requirements- Bachelor's degree in business, marketing, e-commerce, information technology, or a related field.- Relevant experience in e-commerce administration or related roles.- Previous experience working with e-commerce platforms and content management systems will be added as advantage.- Proficiency in using e-commerce platforms such as Shopee, Lazada, Facebook, or others.- Strong written and verbal communication skills.- Ability to adapt to changes in technology, industry trends, and company policies.- Willingness to learn new tools and technologies as needed.- Efficient time management skills to meet deadlines and prioritize tasks effectively.**Salary**: RM1,800.00 - RM2,000.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Day shift- Monday to Friday- Weekend jobsSupplemental pay types:- 13th month salary- Yearly bonus**Experience**:- admin: 1 year (preferred)Ability to Relocate:- Johor Bahru: Relocate before starting work (required)