Job Title: Administrative Assistant Company: Myphysio Sdn Bhd Location: Kuala Lumpur, KL, Malaysia Sector: Healthcare / Careworkers, Admin / Operations Employment Type: Full Time Work Schedule: 30 to 40 hours/week, 5.5 days/week Job Summary:
Myphysio Sdn Bhd, a leading provider of healthcare services, is seeking a proactive and organized Administrative Assistant to join our dynamic team in Kuala Lumpur. The successful candidate will play a pivotal role in ensuring the efficient operation of our administrative functions and will support both clinical and operational staff to deliver exceptional care to our clients.
Key Responsibilities:
- Administrative Support:
- Provide comprehensive administrative support to the healthcare team, including managing calendars, scheduling appointments, and coordinating meetings.
- Assist in the preparation and maintenance of medical records and patient files in accordance with regulatory requirements and company policies.
- Manage incoming and outgoing communications, including telephone calls, emails, and postal mail, ensuring timely and effective communication at all times.
- Patient Interaction:
- Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
- Handle patient inquiries and concerns, providing information about services and facilitating patient navigation through the healthcare system.
- Coordinate patient appointments, follow-ups, and reminders, optimizing the scheduling process to minimize wait times.
- Office Management:
- Maintain office supplies and equipment, ensuring that all necessary materials are available for staff use.
- Assist in the implementation and management of administrative procedures and policies that enhance operational efficiency.
- Monitor and maintain cleanliness and organization of the office environment.
- Records Management:
- Document and enter data related to patient interactions and administrative processes accurately into electronic health records and databases.
- Support billing and insurance processes, working closely with the finance team to ensure accurate invoicing and payment tracking.
- Team Collaboration:
- Collaborate with healthcare providers and administrative staff to improve service delivery and operational efficiency.
- Participate in training sessions and professional development opportunities to enhance skills and knowledge relevant to the healthcare field.
- Compliance and Confidentiality:
- Ensure compliance with healthcare regulations and confidentiality requirements, maintaining patient confidentiality in all interactions and documentation.
- Stay updated with current developments in the healthcare sector and incorporate best practices into daily work. Qualifications:
- Education:
- A diploma or degree in Business Administration, Healthcare Administration, or a related field is preferred.
- Skills:
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong communication skills, both verbal and written, to interact professionally with patients and team members.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with healthcare management software is preferred.
- Personal Attributes:
- A compassionate and patient-centered approach.
- Strong attention to detail and a commitment to quality improvement.
- Ability to work well independently as well as part of a team in a fast-paced environment. Benefits:
- Competitive salary commensurate with experience.
- Opportunities for professional development and career advancement within the company.
- Health and wellness benefits, including medical coverage.
- A supportive and collaborative workplace culture. How to Apply:
Interested applicants are invited to submit their resume and cover letter outlining their relevant experience and qualifications to [insert contact email or application portal link]. Please include "Administrative Assistant Application" in the subject line.
Myphysio Sdn Bhd is dedicated to fostering an inclusive and diverse workplace. We encourage applications from all qualified individuals and appreciate your interest in joining our team. Application Deadline: [Insert Deadline] Myphysio Sdn Bhd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Work Schedule:
This job has the following work schedule:
30 to 40 hours / week
5.5 days / week Benefits & Perks
This job has the following benefits:
Company equipment
Medical coverage
Paid overtime
Paid sick leave
Free accommodation
This job is located in Kuala Lumpur, KL, Malaysia.
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