Company Background:
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally. The company is located in Johor Bahru, and the actual working location is subject to the project.
Salary Range is: RM4000-RM8000 Key Responsibilities: Provide comprehensive technical support and troubleshooting for data centre equipment including power systems, cooling systems, and related infrastructureConduct regular preventive maintenance inspections and develop maintenance schedulesAnalyze system performance data and recommend improvements to enhance efficiency and reliabilityManage and resolve customer technical inquiries and escalations in a timely mannerCreate and maintain technical documentation including service reports, maintenance logs, and customer communicationsCoordinate with vendors and third-party contractors for repairs and upgradesConduct technical training sessions for clients on proper equipment operation and maintenanceParticipate in emergency response procedures for critical system failuresDevelop and implement best practices for system maintenance and operation Required Qualifications: Bachelor's degree in Electrical/Mechanical Engineering or related technical fieldMinimum 3-5 years experience in data centre operations or similar technical environmentStrong knowledge of data centre infrastructure including UPS systems, cooling systems, and power distributionExperience with Building Management Systems (BMS) and Data Centre Infrastructure Management (DCIM) toolsProfessional certifications such as ATD, CDCP, or equivalentExcellent problem-solving and analytical skillsStrong project management and organizational abilitiesEffective communication skills, both written and verbalAbility to work in shifts and respond to emergency calls PIC Contact No: ******** (Amanda)